Reference

What You Agree To When You Use 999jaya

These terms set out the rules that apply when you open an account and use 999jaya — covering how your account works, how deposits through bKash, Nagad and Rocket are handled, and what both sides are responsible for.

Account holders onlybKash, Nagad, Rocket deposits coveredEligibility subject to local lawOne account per personTerms updated when we notify you
999jaya What You Agree To When You Use 999jaya
REACH US DIRECTLY

Contact Us About These Terms

Live Chat Open the chat icon in your account dashboard to ask about a specific clause, a wallet dispute, or any account action taken under these terms.
Email Support Write to our support address for formal term-related queries — account suspensions, withdrawal holds, or eligibility questions are handled here.
Account Help Centre Check the Help section inside your account for step-by-step answers on deposit rules, identity checks, and what happens when terms are flagged.
HOW WE ENFORCE FAIRLY

Account Security and Term Enforcement at 999jaya

We apply these terms consistently across all accounts. If an issue arises — a disputed transaction, an account hold, or a payment query involving bKash or Nagad — we follow a documented review path, not an ad hoc decision. You can request a written explanation for any action taken on your account.

Account Security

Your account is protected by OTP verification on every login. We do not share your credentials or wallet reference numbers with third parties outside the payment process.

Data Retention

We keep your account data for the period required under our operating terms. You may request details of what we hold and ask for corrections through our support channel.

Term Dispute Process

If you believe a term has been applied incorrectly to your account, contact support with your account ID and a brief description. We respond in writing within the timeframe stated in your acknowledgement message.

Wallet Verification

Rocket and bKash withdrawals are released only after the wallet number is matched against your registered account details — this step protects you from misdirected funds.

Common Questions About These Terms

These are the questions we hear most often when someone reviews their account terms. Each answer reflects how we actually apply the rules — not a summary of generic legal language.

Access depends on your local law and the region you are in. We do not make eligibility decisions on your behalf — check whether online account activity of this type is permitted where you are.

Duplicate accounts breach these terms. We will close the additional account, and any wallet balance held there may be frozen pending a review of activity across both accounts.

Yes. Every deposit method listed in your wallet — bKash, Nagad, Rocket — is subject to the same account terms. The limits shown at checkout reflect the payment provider's own rules, not separate policies.

We notify you through your account dashboard or by the contact detail you registered. If you continue using the account after the update date, that counts as acceptance of the revised terms.

Contact our support team through live chat or email with your account ID. We will document the query, review the action against these terms, and respond in writing.

Your bKash, Nagad and Rocket wallet references are used only to process your transaction. We match them against your registered account before any withdrawal is released — no exceptions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.